Known Issues

 

This is where I will list any 'known issues' and their status (and any workarounds.) If there is an issue not listed here, then please do let me know.

If you'd like to be informed (by email) when significant issues are discovered then please consider subscribing for email updates.


iOS

Outstanding issues:

  • Text is really light grey when it should be black. Sorry - a bug! Change the canvas to white (rather than transparent)

  • Upgraded to v6 and all your maps are dimmed out? You probably have either the original app (orange and blue icon) or the trial app (iThoughts2go) still installed. Delete them and reboot your iPad - all should be well. NB: Before deleting any app ensure that you’ve got a backup of any data from that app.

  • Upgraded to v5 (or later) and your maps have disappeared - see here.

  • Latest update has started crashing and hanging - reboot your iPhone/iPad (it's a bug in iOS)

  • Updated to iOS11 and you have the original app (blue and orange icon) - see here

  • Spurious characters (**, _ etc) have appeared in the text. This is due to the v4 update which now uses Markdown for text formatting - see here for more info.


OSX

Outstanding issues:

  • Text is really light grey when it should be black. Sorry - a bug! Change the canvas to white (rather than transparent)

  • Spurious characters (**, _ etc) have appeared in the text. This is due to the recent v4 update which now uses Markdown for text formatting - see here for more info.

  • The Safari extension no longer works in macOS Mojave (Apple have ‘deprecated’ the feature.) It is unlikely I will be able to workaround this - the replacement technology will not allow the same functionality.)


Windows

Outstanding issues:

  • Text is really light grey when it should be black. Sorry - a bug! Change the canvas to white (rather than transparent)

  • Crash on start on some versions of Windows 7. This can often be fixed by downloading the latest version of the .NET Framework from here.

  • iThoughts window is just blank/white. This is a driver issue - see here for more info.